Shipping policy

S H I P P I N G   I N F O :

We do our absolute best to ship your orders same day! However, due to volume, it may take up to 2 business days for your order to be processed and shipped! We ship all standard orders via USPS priority. Once shipped, your package will arrive in 3-5 business days! We ship all expedited packages via USPS Priority Express. Once shipped, your expedited package will arrive in 1-3 business days! Keep in mind, we only ship packages Monday-Friday and USPS does not deliver on Sundays or holidays!

If you need an order shipped via UPS overnight or any other shipping accommodations, please do not hesitate to email us at info@shopdearhannah.com. We are pretty good at making magic happen, just sayin'  ;)

As soon as your order is placed, you will receive a confirmation email. Once your order has been processed and shipped, you will receive another email with a USPS tracking number. We are not responsible for lost or stolen packages. If your tracking shows that your package has been delivered, please check with your neighbors, family members, nannies ;) to make sure they didn't receive it by mistake. USPS requires that you wait 7-15 days from the "delivered" date before filing a claim. You may then file a claim at https://www.usps.com/help/claims.htm

Lastly, original shipping fees are non-refundable and return shipping is the responsibility of the customer!